Help Center OwnParks
At OwnParks, your convenience and peace of mind come first. Whether you’re booking a parking spot, using our On-Spot Add-On Services, or need help with payments, our dedicated support team is here to assist you — anytime, anywhere.
We offer multiple channels to connect with us so you can choose the one most convenient for you:
Call or WhatsApp (24/7 Helpline): +91 98294 95886
Get instant assistance for bookings, payment queries, or service requests.
Receive real-time updates about your parking spot or ongoing services.
Email (Support Desk): support@ownparks.com
Perfect for detailed inquiries, feedback, or requests requiring documentation.
Please include your Booking ID and relevant details to help us respond faster.
How We Help You:
Booking Assistance: Find, reserve, or modify your parking spot.
Payment Support: Resolve payment failures, refunds, or billing concerns.
Service Requests: Book or inquire about On-Spot Add-On Services (car wash, EV charging, etc.).
Safety & Security Concerns: Report incidents or request urgent help at the location.
General Information: Learn more about our eco-friendly initiatives, facilities, and new locations.
Response Time:
WhatsApp & Call: Immediate response during any hour of the day.
Email: Within 2–4 working hours for most queries.
At OwnParks, we believe in delivering fast, reliable, and transparent customer service to ensure that your parking experience is as smooth and stress-free as possible.