Frequently Asked Questions

OWNPARKS > Frequently Asked Questions

FAQ ( Frequently Asked Questions).

General Information

  1. What is OwnParks?

OwnParks is a smart parking solution that uses modern technology to help you find available parking spots near your area, along with add-on services, eco-friendly initiatives, and secure payment options.

  1. Where is OwnParks currently available?

We operate in multiple locations across major cities in India. You can check the availability in your city through our website or app.

  1. How does OwnParks work?

OwnParks connects you to real-time parking slot availability, allowing you to reserve a spot, make payments, and access on-spot services easily.

Finding & Booking Parking

  1. How can I find a parking spot near me?

Simply use our mobile app to search for available parking spaces in your area. Our system shows real-time availability.

  1. Can I reserve a parking spot in advance?

Yes, you can book a parking spot ahead of time to ensure availability when you arrive.

  1. Do I need to create an account to book a parking space?

While you can search without an account, booking and payments require a quick, free registration.

  1. From where do i book parking spot?

You can book Parking slots using OwnParks Mobile app.

Payments & Pricing

  1. What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and other secure digital payment options.

On-Spot Add-On Services

  1. What are On-Spot Add-On Services?

These are extra services you can request while your vehicle is parked such as cleaning, washing, quick repairs, sanitization, and more.

  1. How can I request an add-on service?

You can request services during booking or directly at the parking facility via our app.

  1. Are add-on services charged separately?

Yes, each add-on service has its own pricing, which will be displayed before confirmation.

Eco-Friendly Initiatives

  1. What eco-friendly features does OwnParks offer?

We promote sustainable parking with electric vehicle (EV) charging stations, eco-friendly cleaning methods, and energy-efficient lighting in parking facilities.

  1. Can I charge my electric vehicle at OwnParks locations?

Yes, selected OwnParks locations have EV charging stations. Availability is shown in the booking system.

Safety & Security

  1. How secure are OwnParks parking facilities?

All our locations are monitored 24/7 with CCTV, security staff, and controlled access systems.

  1. What if something happens to my vehicle while parked?

Our facilities are designed to ensure maximum security. In case of any incident, our support team will assist you immediately as per our terms and conditions.

Real-Time Space Availability

  1. How accurate is the real-time space availability?

Our system updates availability instantly using sensors and management software to provide the most accurate information possible.

  1. Will my spot still be available if I arrive late?

If you’ve booked in advance, the spot will be held for a certain grace period, which will be mentioned during booking.

Customer Support

  1. How can I contact OwnParks?

You can reach our customer support team via phone, email, WhatsApp.

  1. Is customer support available 24/7?

Yes, our support team is available round the clock to assist you.

Other Common Questions

  1. Do you offer valet parking services?

Yes, valet services are available at selected locations.

  1. Do you provide monthly or long-term parking options?

Yes, selected locations offer long-term parking plans. Contact us for details.